Google Reviews

After Hours
01/18/2025
Katie was an awesome salesperson. The manager of this location will take advantage of you. I came in looking at a specific car I was interested in and we talked about how much I was willing to pay. During the test drive there was multiple problems with the car that were not listed I get that it's a used car but that doesn't mean you don't list all the damages and problems occuring within. I decided I was going to make a purchase and after signing paperwork and filling information out for a while he told me he wasnt willing to drop the price a single dollar. He then turned to my fiance and asked her to pay the rest of of which I couldn't,I got up and was walking out of the door and he says he will drop it to what I had offered. I did not like that at all and it was very disappointing and disrespectful to do that.before the purchase of the vehicle was finalized he left with my money and we were at a roadblock with the employees and didn't know what to do,I used to make it work and they ended up letting me leave with the car for the return of more information later but I felt very pressured and uneasy after they told me he left with the money and there was nothing they could do. Now 20 days later, there's a check engine light on and the roof is leaking water in. Im going to go ahead and tell everyone to avoid this dealership there are better more honest people out there that actually care about their customers not these guys.This was my first time buying a car and so far the reputation that car salesmen have is true,they are not here to help you.All the hot fixes they did to the car to cover up issues are coming apart in just short weeks after purchase,more issues are arising daily and now I have a leaking roof for this Washington state winter. So I've taken the car to get an inspection and it turns out the catalytic converter needs to be replaced 22 days after purchase from this lot and I was quoted $3,500 for this job. This is a predatory car lot and took advantage of me,don't let them do you the same!
Andi Gower
01/16/2025
Kayelyn was a delight! I loved my experience and would recommend all my friends to them.
Calvin Larralde
01/16/2025
Kayelyn is absolutely amazing Customize service was tier 10/10
Tyshon Jones
01/16/2025
Got my first truck with Excellent Auto and i'm super happy with the purchase! Big shout out to Kayelyn and Bobby for being authentic and transparent! Looking for a new vehicle? I highly recommend Excellent auto to start your new journey!
Jamog Koo
01/09/2025
bought my T4R. Good customer service. Good cars. Reasonable price. and. Flexible. I Like this place.
Mike Wentink
12/26/2024
brenda martinez
12/02/2024
Horrible.
Atasia Alderson
11/26/2024
Was just completely disrespected by this staff today Was called saturday to come in and fill out paperwork did everything as told Sunday was called back to put a down payment on the car Monday i call with the down payment told a deal can be worked out and now i call back to put the money on the car and im completely disrespected by the manager on staff and michael Was told i can not speak to a manager The manager is in the back ground saying i am comfused and im trying to explain ive talked to 3 different people on the phone Michael proceeds to say i am barking st him Completely unprofessional called all day to get results Disregarded completely Update: the manager in fact happened to be the owner, he refused to rectify their behavior only sit on his phone as i speak giving no respect. This place should be called WRONG CHOICE, don't waste your money people its about 10 car lots within tao miles of these clowns. Also if you do choose them dont deal with Michael very delayed individual.
Bianca Laabrug
11/11/2024
They were very patient with me, helped me get the best deal i could with my low credit. Michael was awesome. Took his time helping me even though it was a busy day. My first vehicle and I'm so glad I went to this location.
Ryleigh Grimm
11/05/2024
Everything here was so amazing, Katie helped me out with financing my brand new Honda accord. This was honestly 100% amazing experience. Thank you so much to Katie for helping me out with the whole process, with also trying to find the right car and price range for me. If you're thinking of purchasing or financing a car this is the place to go!!
Vincent Wenio
10/26/2024
Awesome customer service over all
Samantha Wyman
09/10/2024
Just want to shout out to Michelle and Katie for working together to get my husband and I into a much needed vehicle so I could safely transport my children and I where we need to go. We walked in with nothing to put down, due to sinking so much money (and time) trying to salvage the van I've had over the past 6 years. Words can't express the gratitude I feel for them being able to help us in our time of need, even with bad credit and no down. Thank you Excellent Choice Autos!!
Maria Laygo
06/19/2024
Best decision to purchase my car at Excellent Choice. Staff are very friendly and nice. Alberto Rodriguez gave an excellent service and we will definitely go back for future purchases. The entire staff treated us like family and we love how honest they are with the process. Thanks as well to Roberto Gonzales who has helped a lot in the entire process. You guys are amazing and thank you for giving me an excellent service I will never forget. Will definitely refer you to my family and friends. You are all awesome!
Michelle Daub
09/30/2023
I went car shopping and had a lot of anxiety and stress trying to find a vehicle. I stopped at Excellent Choice Auto Sales with my daughter and was immediately greeted by Shawn who is extremely personable and made my whole experience very nice and took the majority of my anxiety away. I found a car that I liked A Subaru Crosstrek which I absolutely love Bobby was able to process my application and get me my financing and out the door relatively wuick. I highly recommend Excellent Choice Auto Sales. They have a lot of nice cars priced at a very reasonable amount super friendly, and no pressure to buy. I had an absolutely amazing experience thank you so much to Bobby and Shawn at Excellent Choice Auto Sales I appreciate all you did for me.
Robert Krieg
03/16/2023
What an amazing experience. I had been looking for a diesel rig to pull my large boat. I was ready to give up after being turned down at several other dealerships. My wife pulled in to look at a truck (not the one we got) and We bought a great F250 Diesel 4X4. We are so pleased with the whole team and a shout out to Mo and Mo who took great care of us. I really could not be happier with my complete experience start to finish. The dealership needed to install a gps as part of the Finance contract they even picked the truck up at my work and brought it back. That is out of the way customer service. I will be back when my wife is ready to upgrade her SUV. Thanks guys.